Privacy Statement

We will keep all information provided by you confidential. Any information of a personal nature will be held in accordance with Data Protection laws in Ireland. To preserve the confidentiality of all information you provide to us, we have adopted the following privacy principles:

1. We may pass this information to other members of the HSBC Group or agents only in such ways as are permitted by applicable law. We may disclose your information for fraud prevention purposes and/or if required/obliged by law or Governmental or judicial bodies or agencies or to our regulators.

2. We aim to keep your information up-to-date. In the event that you wish to access your information held by us or wish to provide updated information please contact in writing the Area Compliance Officer, HSBC Ireland, 1 Grand Canal Square, Grand Canal Harbour, Dublin 2.

3. By maintaining our commitment to these principles, we at HSBC Ireland will ensure that we respect the inherent trust that you place in us.

4. Cookies

This website, along with most other major websites, use cookies. Cookies are pieces of information that a website transfers to the cookie file on your computer's hard disk. Cookies enable users to navigate around the website and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the site.

HSBC Ireland uses two types of cookie on this website:

  • Session cookies, which are temporary cookies that remain in the cookie file of your computer until you close your browser (at which point they are deleted).
  • Persistent or stored cookies that remain permanently on the cookie file of your computer.

Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and, unless you have logged onto an authenticated page, cookies cannot be used to identify who you are.

Cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Cookies do not in any way compromise the security of your computer.

Cookies will not be used to contact you for marketing purposes other than by means of advertisements offered within this website.

Cookies may be used to record details of pages relating to particular products and services that you have visited on this website. This is to provide HSBC Ireland with generic usage statistics to allow the company to improve this website and to provide you with information that may interest you.

In order to develop this website in line with customer needs HSBC Ireland is working with WebTrends to track usage on this website. WebTrends provide HSBC Ireland with statistics to show which pages on this website are visited most frequently and how long visitors spend on this website.

WebTrends uses a cookie to track the number of unique users of this website. It basically tells HSBC Ireland whether the website has a small number of regular visitors or a large number of infrequent visitors. None of the information can be traced to an individual - HSBC Ireland do not know who you are as a unique user, merely that there are a certain number of people using this website. The cookie only relates to what goes on in this website and the information cannot be used for marketing on an individual basis.

For more information about how WebTrends collects data, please read their privacy policy at https://ondemand.webtrends.com/privacypolicy.asp#PSFV. The web browsers of most computers are initially set up to accept cookies. If you prefer, you can set your web browser to disable cookies or to inform you when a website is attempting to add a cookie. You can also delete cookies that have previously been added to your computer's cookie file.

You can set your browser to disable persistent cookies and/or session cookies but if you disable session cookies, although you will be able to view this website's unsecured pages, you may not be able to log onto any authenticated pages.

Please visit http://www.allaboutcookies.org/manage-cookies/ to discover how to disable and delete cookies.

5. Web beacons and spotlight tags

This website may contain electronic images, known as web beacons or spotlight tags. These enable HSBC Ireland to count users who have visited certain pages on the website. Web beacons and spotlight tags are simply tools used to obtain generic information about the web pages visited. They are not used to obtain information about specific users.